When Can They Shut My Electricity Off?

Is it illegal for electricity to be shut off?

Keep Your Heat from Getting Shut Off this Winter.

It may be against the law for your utility company to stop your heat this winter.

It is illegal for your gas or electric company to turn off your services if you need them for heat between November 15 and March 15 and you cannot afford to pay your bills.

Can they turn off your electricity?

A utility company generally can’t turn off the heat or power during cold or hot weather. Also, if a customer enters into a payment plan with their provider, many state laws usually regulate that a disconnection can’t occur while that is ongoing.

Can they shut off my electricity if I have a baby?


Electric, gas, and private water companies cannot shut off your service if you, your child, or someone else in your household is seriously ill and you cannot afford to pay your bills because of financial hardship.

Can they shut off your electricity in the summer?

In summer months public utilities cannot turn off gas or electricity when it is the sole power source for the cooling if the forecast for the following 24 hours includes temperature at or above 95°F; includes master-meter buildings.

How can I stop my electricity from being shut off?

Preventing a Utility Shut-Off

  • Contact the Utility Company. Call the company before the threats become dire.
  • Utility Discount Programs.
  • Programs That Average Your Bills Throughout the Year.
  • Laws That Prohibit Utility Cut-Off During Extreme Weather.
  • Utility Conservation Assistance Programs.
  • Filing for Bankruptcy.

Do electric companies disconnect on weekends?

A utility can disconnect service in the following cases:

While regulations prohibit shut-offs after 4 p.m. and on weekends and holidays, technically the disconnection could be performed as long as the utility has personnel available to take a customer call or payment, and reconnect the same day.

How long before electricity gets shut off?

top. Generally, the utility has to follow these steps to turn off your service: They must send you a letter 10 days before they turn your service off AND. They must make 2 attempts to call OR visit your house 24 hours before they turn your utilities off.

Who can help me pay my electric bill?

Emergency financial help is provided to pay electric bills by numerous federal and state government organizations as well as charities. There are also non-profits that may offer grants for paying a portion of an utility bill and there are solutions, such as payment plans, that are offered directly by utility companies.

What is a disconnection notice?

Notice of Disconnection

Disconnection notices are sent by first class mail. The notice provides a specific date when disconnection will occur. To prevent disconnection, payment must be received prior to the date specified.